PRIVACY POLICY - STUDIO MOTO

Studio Moto ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy.

This Privacy Policy applies to all information collected through our website at studiomoto.com (the "Site"), and/or any related services, sales, marketing, or events (collectively, the "Services"). By accessing or using our Site or Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use our Services.

1. What Information Do We Collect?

Information You Provide to Us
We collect personal information that you voluntarily provide, such as when you:

  • Contact us through the Site or forms

  • Sign up for updates, SMS messages, or marketing emails

  • Make purchases or book services

This may include:

  • Name and Contact Info: First and last name, email address, phone number, billing and shipping address.

  • Payment Information: Credit or debit card numbers and associated billing information (processed through secure third-party payment processors).

  • Account Credentials (if applicable): Login details, passwords, or other identifiers.

Information Automatically Collected
When you visit or interact with our Site, we may collect:

  • IP address and geolocation

  • Browser type and version

  • Device type and operating system

  • Date/time stamps and pages viewed

  • Referral source

This data is used to improve our website performance, security, and user experience.

Cookies and Tracking Technologies
We use cookies and similar tracking tools (such as web beacons or pixels) for functionality, analytics, and limited marketing purposes. You can modify your browser settings to manage cookie preferences. Learn more in our Cookie Policy (or contact us for details).

2. How Do We Use Your Information?

We use your personal information to:

  • Provide, operate, and maintain our Services

  • Respond to inquiries or customer service requests

  • Process transactions and manage orders

  • Send updates, service-related notices, SMS communications, and marketing messages (with your consent)

  • Improve our website and business operations

  • Comply with legal obligations

  • Protect against fraud, abuse, or harm

We only process your data when we have a legal basis to do so, including your consent, performance of a contract, compliance with laws, or our legitimate business interests.

3. Do We Share Your Information?

We may share your information with:

  • Service Providers: Payment processors, email providers, website hosts, etc.

  • Legal Authorities: If required by law or in response to valid legal requests.

  • Business Transfers: In connection with any merger, sale, or asset transfer.

  • Affiliates or Partners: With your permission or as part of joint offerings.

We do not sell or rent your personal information.

SMS Consent
If you opt in to receive SMS messages from Studio Moto, your phone number will only be used to send you service updates, appointment reminders, or promotional content related to our business. SMS consent is not shared with third parties or affiliates for marketing purposes. Standard messaging and data rates may apply, and you may opt out at any time by replying STOP.

4. How Do We Protect Your Information?

We implement reasonable organizational and technical security measures to protect your personal information, including secure servers, access controls, and encrypted transactions.

5. How Long Do We Keep Your Information?

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion

  • Withdraw consent to processing (if based on consent)

  • Object to or restrict certain types of processing

  • Request data portability

To exercise any of these rights, contact us at the address below. We will respond in accordance with applicable laws.

7. California Residents - Your Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

  • Know what categories of personal information we collect and share

  • Request deletion of your personal data

  • Opt out of the sale or sharing of your personal information (we do not sell your data)

  • Correct inaccurate information

To submit a request, email us at info@studiomoto.com with the subject "California Privacy Rights" or write to the address below.

8. Children's Privacy

Our Site and Services are not intended for children under the age of 13, and we do not knowingly collect personal information from them.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be effective as of the "Last Updated" date below. Continued use of our Services after an update constitutes your acceptance of the changes.

Last Updated: June 27, 2025

10. Contact Us

If you have any questions or comments about this policy, please contact us at:

Studio Moto
1421 N 34th St
Seattle, WA 98103
info@studiomoto.com

(206) 895-1180

Terms and Conditions

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Studio Moto, you may receive messages related to the following (provide specific examples):

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or Offers

  • Sales

Example: "Hello, this is a friendly reminder of your upcoming appointment with Studio Moto at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Studio Moto in the following ways (This is an example. Please include the method used.)

  • By submitting an online form

  • By texting us first

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at sales@studio-moto.com

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages, studio-moto.com/privacy-policy

  • Message frequency may vary